Privacy Notice

"Personal Data" means any information that identifies or can be used to identify you, including your name, company name, work email address, and telephone number, provided voluntarily when you contact us through this website. "Website" means the pages published at the iForte.AI domain. "Services" means the GPU compute and AI solutions we offer commercially, which are governed by separate written agreements rather than this notice.

We collect Personal Data only when you choose to provide it, such as when you submit the consultation form or send us an email. This includes your name, company, work email, stated area of interest, indicative timeline, and the content of your message. We may also collect technical data generated when you visit the Website, including IP address, browser type, pages viewed, and time of visit.

We process the Personal Data you submit in order to respond to your enquiry, assess whether our services fit your requirements, conduct pre-contractual discussions, and maintain records of business correspondence. We process technical data to operate and secure the Website. We do not use website enquiry data for automated decision-making.

We process your Personal Data on the basis of your consent, given when you submit it to us, and on the basis of our legitimate business interest in responding to commercial enquiries. Where processing depends on consent, you may withdraw that consent at any time by contacting us, without affecting the lawfulness of processing carried out before withdrawal.

We do not sell your Personal Data. We may share it with our affiliated companies within the Protelindo group where necessary to respond to your enquiry, and with service providers who host our systems or manage our correspondence, who are bound to process it only on our instructions. We may disclose Personal Data to law enforcement, regulators, or courts where required by applicable law, and to a successor entity in the event of a merger, acquisition, or transfer of assets.

This notice covers enquiries made through the Website only. Data processed on our infrastructure as part of a commercial engagement is governed by the written service agreement between us and the customer, not by this notice. Where we act as data processor for a customer, our obligations are set out in that agreement.

Depending on the service, the contracting entity will be PT iForte Gilang Pertiwi Utama for GPU compute, or PT iForte Artificial Intelligence Solutions for AI solutions engagements. Both entities are under common ownership within the Protelindo group and apply the same data protection framework. The applicable entity is identified in the service agreement.

We apply administrative, technical, and physical safeguards to protect Personal Data against loss, misuse, and unauthorized access, alteration, or disclosure. These include restricting access to authorized personnel, applying technical controls appropriate to the sensitivity of the data, and reviewing those controls on an ongoing basis. No transmission or storage of data over the internet can be guaranteed entirely secure.

We retain enquiry correspondence for as long as the enquiry remains active and thereafter for a period of five (5) years, or for as long as required to meet legal, accounting, or regulatory obligations. We will delete or destroy Personal Data earlier where you request it, where a competent authority directs it, or where applicable law requires it.

Under Indonesian Law No. 27 of 2022 on Personal Data Protection you have the right to obtain information about how your Personal Data is processed, to access it, to have it corrected or updated, to request its deletion, to withdraw consent, and to object to certain processing. To exercise any of these rights, contact us using the details in section 13. We will respond within the period required by applicable law.

Personal Data submitted through the Website is processed in Indonesia. Where any transfer outside Indonesia is necessary, we will ensure an adequate level of protection consistent with the requirements of applicable Indonesian data protection law.

We may update this notice from time to time. Any updated version takes effect on publication. We encourage you to review this page periodically.

Questions about this notice, or requests relating to your rights, can be sent to inquiries@iforte.ai or by post to Menara BCA, 53rd Floor, Jl. M.H. Thamrin No. 1, Jakarta Pusat, DKI Jakarta 10310, Indonesia.

If any provision of this notice is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions continue in full force.